MYOB Greentree Implementation & Support
Ndevr makes a commitment to all our customers to deliver business systems and advice that that create measurable improvements, enhance organisational performance, and provide a significant return on investment.
Central to this promise is the approach that we take to project delivery – Ndver adds value by providing sound advice and guidance as well as full integration, implementation, and change management support.
Our services are structured and tailored to provide the right level of service for each customer.
Implementation
We have a dedicated implementation team whose highest priority is to ensure the success of all new ERP implementation projects and we have a track record of successful delivery and satisfied customers spanning 20 years.
This experience means that the Ndver approach is highly focused and efficient. We apply our proven approach and structured process to reduce the normal implementation timeframe and pass the savings back to our customers.
Our methodology ensures your business processes are aligned with industry best practice, and draws on our teams extensive industry and implementation experience to ensure your implementation project runs like clock-work.
Project Management
To provide for successful and efficient project delivery, we take a common sense approach and focus on the best outcomes for our customers. We establish a clear framework plan for delivery and then carefully manage that plan to successful completion delivering on time and on budget.
Regular communication and milestone reporting keeps you up-to-date with progress and, because we only employ experienced people, our team is renowned for its experience, maturity, and ability to successfully direct projects from the initial planning stages through to final handover.
Training
The right training is critical to make sure that your business gets the most out of the system because it is vital to the success and adoption rate of new software or process changes within a business.
Our approach enables faster uptake of new software and processes and we provide full training documentation as well as appropriate certification.
Local Support
Ndevr provides structured and cost effective 24/7 support services to ensure that customers get the most out of their software and can effectively manage their support needs.
The levels of support provided range from day to day assistance with software questions from staff, to troubleshooting issues and daily process based requests, through to software configuration and bespoke development requests.
For more information on MYOB Greentree or Ndevr, please contact:
Rob Sheldrick – Business Development Manager – rob.sheldrick@ndevr.com.au