Privacy Policy

Privacy Policy

Who we are

Our website address is:

This Privacy Policy is written in plain English, and outlines what information we collect, and how we deal with that information. If, after reading this privacy policy, you have any concerns about the collection and management of your data, you may contact us to discuss any concerns you have over the management of your data.

What personal data we collect and why we collect it

Contact forms

If you contact us through a form on our website we will collect and retain the information you choose to provide to us.

Your information will be stored in our CRM and emailing systems.

Embedded content from other websites

Some links on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We also use Google analytics, and heaven only knows what they do with your data.

Who we share your data with

We occasionally share data with our business partners, Oracle and MYOB.

How long we retain your data

Our internal website management and website data systems are managed manually, therefore we only purge data when the webmaster gets around to it, and if its required.

We don’t go out of our way to collect vast swathes of data on you that can be runt through complex algorithms so that you can be tracked and traced all over the web. If you visited our site last year we probably won’t know you came back unless you specifically fill in a new form, or pick up the phone and tell us.

What rights you have over your data

If you think we have collected data on you and you would like that data changed or deleted just ring us on 03 9865 1400 and ask to speak with the marketing manager about the issue. You have the right to have your data handled in accordance with reasonable wishes. (We won’t put your data on a memory stick and send it around the world for you, but if you want your records deleted we’ll happily comply.)

How we protect your data

We have taken reasonable steps to protect your data within our internal and externally facing systems.

What automated decision making and/or profiling we do with user data?