Support for Ongoing Success

Ndevr provides Australian based, tailored, ERP support to our clients – it’s part of the commitment we make to add value to our customers businesses.

Ndevr brings together our comprehensive knowledge of Oracle with an understanding of our customers business to provide effective and responsive support services.
Our experience demonstrates that successful implementation and support relies on a combination of software knowledge as well as understanding the operational environment, integration points, and numerous functional areas that an ERP system covers.

We apply the same comprehensive approach to support that we apply to implementations and upgrades. Through structured support services and packages, we provide access to experienced consultants who have been working with Oracle software for many years.

Our support team have all worked in live Oracle environments across a range of industries and are able to assist users at all experience levels to provide meaningful user and technical support.

Locally Based Support Team

We have based our support team in Australia so our customers can access the support they need when they need it.

Structured Support Packages

Ndevr provides structured and cost effective 24/7 support services to ensure that customers get the most out of their software and can effectively manage their support needs.

Ndevr’s support services prevent downtime and improve the stability and performance of our customers environments.

Covering the support areas of Applications, Development, and CNC Support, our team can assist you with fully tailored support packages to cover your business needs, including support needs that that are not covered by standard vendor support.

The levels of support provided range from day to day assistance with software questions from staff, to troubleshooting issues and daily process based requests, through to software configuration and bespoke development requests.

If you would like more information on how Ndevr can assist your organisation with structured support packages, please contact:
Tom Devine – Practice Manager – tom.devine@ndevr.com.au
Andrew Janky – Sales Director – andrew.janky@ndevr.com.au