User Productivity Kit
Ensuring rapid adoption of new software and processes within a business is vital to the success of any changes happening within a business.
The User Productivity Kit from Oracle enables organisations to minimize risks and interruptions associated with change management, and enables faster uptake of new software and processes through training staff for a new environment. The User Productivity Kit can also be used for training staff that are new to your business.
The User Productivity Kit is a collaborative training tool that tracks, records and plays back every step an end user takes when going about their normal business activities. For example – processing invoices; managing calls within a call centre environment; generating specific reports or daily audits. Through recording the processes undertaken for a particular job function the User Productivity Kit creates an online job manual, and enables self paced training of job procedures, policies, and business process flows.
Ndevr recommends the use of the User Productivity Kit in any environment that is migrating away from legacy software; implementing new software; or attempting to provide transparency and documentation of business practices to key stakeholders, or for regulatory requirements.
Additional Information;
Please contact us to find out more information about how UPK can help you.
